Warranty & Returns
Your satisfaction is guaranteed. Learn about our warranty coverage and return policies.
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Warranty Coverage by Grade
All containers come with warranty protection based on their grade
Grade A
Full replacement for defects in structure, valves, and seals
Grade B
Replacement for structural failures and major valve defects
Grade C
Replacement for structural integrity issues only
Reconditioned
Same coverage as original grade after reconditioning
100% Satisfaction Guarantee
If you are not completely satisfied with your purchase, we will make it right. Our customer service team is committed to ensuring every transaction meets your expectations.
Return Policy
14-Day Return Window
Unused containers may be returned within 14 days of delivery
Original Condition Required
Containers must be unfilled, unmodified, and in resalable condition
15% Restocking Fee
A restocking fee applies to all returns except defective items
Pickup or Drop-off
We can arrange pickup or you can return to our facility
Frequently Asked Questions
What does the warranty cover?
Our warranty covers manufacturing defects, structural failures, valve malfunctions, and seal integrity issues that were present at the time of delivery. Normal wear and tear, damage from misuse, chemical incompatibility, or improper storage are not covered.
How do I make a warranty claim?
Contact us with your order number, photos of the issue, and a description of the problem. Our team will review your claim within 48 hours and provide instructions for replacement or repair.
Can I return containers I do not need?
Yes, unused containers in original condition can be returned within 14 days of delivery for a refund minus a 15% restocking fee. Containers must not have been filled or modified.
What if a container arrives damaged?
Report delivery damage within 48 hours with photos. We will arrange replacement at no additional cost. Keep original packaging until the claim is resolved.
Do you offer extended warranties?
Yes, extended warranty options are available for commercial accounts. Contact our sales team for pricing and terms based on your specific needs.
Is the warranty transferable?
Warranties apply only to the original purchaser and are not transferable to subsequent owners or users of the container.
Need to File a Claim?
Our customer service team is here to help. Contact us with your order details and we will resolve your issue quickly.
Contact Customer Service